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All service notices are posted here.
Jan 15 - Please note that scammers will likely try to phish you based upon this migration. We will not be asking you to do or change anything to keep your email working. Don't fall for phishing and don't follow links in email pertaining to this migration, just type in the url and view notices manually.
As we get closer to the migration of Cotse into the CodaMail infrastructure, we would like to answer some of the questions you may have, such as how will this affect you? Our aim is to have the only effect be a much faster and more robust email with a whole lot of new options, far larger quotas, exclusive features and services, and a choice of webmail interfaces.
We already have the existing Cotse email infrastructure working with the new CodaMail infrastructure and we have rewritten the Cotse webmail in the process, so after the migration you will be able to use either webmail. You will be able to stay with the html based one you are used to or you will be able to use the more modern interface of CodaMail...or switch back and forth between them.
Cotse subscribers will be rewarded as Cotse becomes the premiere service for CodaMail, meaning that Cotse subscribers will have different quotas, features, and services that CodaMail subscribers just will not have (nor any other service, for that matter), while also offering everything that CodaMail does offer.
Our target date for the migration is sometime around the end of January or into early February, depending upon how fast we finish testing and what it may unexpectantly turn up that we have to fix. The migration will involve a planned maintenance period of a few plus hours where we migrate and/or convert everyone's logins, password hashes, email, folders, settings, domains, and filters over to the CodaMail servers while also changing formats (For you techs: Cotse stores email in mbox format, CodaMail is in maildir and encrypts each message individually prior to disk storage, and I don't have space to explain all of the other differences). We will also update DNS to point to the new servers while this is happening.
This means that when we come back online the plan is that all your current settings work as they always have. Your existing email clients continue to work. You will be able to log into webmail as normal. You will be able to log into either cotse.net or codamail.com. The only difference you should see is the service being far faster, much more robust, and with a bunch of new options and features. That is the plan, anyway.
Note: We do intend to leave the old servers available for a short period after the migration...just in case.
More information will follow as we get closer to the migration date. We have chosen to delay the VPN upgrades and configuration changes until after the mail migration is complete.
Dec 22 - We are preparing for the final merging of cotse into the CodaMail service and targeting late January for the switchover. Cotse will become the premiere level of service at CodaMail gaining all of the features and keeping it's own with increased quotas and services. This change will be mostly transparant to you (we will likely have a few hours of downtime for the mail move). You will not have to change anything that you currently have set up. After the migration you may use either the cotse interface or the codamail interface for your webmail.
Dec 22 - Cotse will be making changes to it's vpn services which will require new configs, an announcement will be made here with the timeline for the changes.
Oct 28 - Express1 is back up.
Oct 28 - Express1 is currently down with a hardware failure, this is being addressed.
Phishing: We are a constant target of phishing e-mail. We will never send you formatted e-mail, we only send plain text. We do not send links for you to click. Do not follow links or click things in emails. Manually come to our website and check notices, to make a payment, etc. As always, email helpdesk if you have questions.
Reminder: Because we are a privacy service, we do not back up your personal e-mail. This means that when you delete it, it is irretreivably gone. It is not floating around in some backup that can be retrieved from us against your will. However, it also means you must download and save your important mail, if you delete it, or we suffer a data failure, we do what we can with recovery tools, but we most likely cannot restore it.
For optimum privacy with the service use a pop3s mail app and set it to delete the mail from the server after retrieval. We also recommend that your local mail store be an encrypted volume. Once your mail is removed from the server by your mail app, we no longer have a copy, no mail backups and we are deliberately not with a large cloud service, instead opting to keep everything in-house, for the same reason. This puts you in full control of your mail and its privacy. When you delete it, it can't be retrieved and there is no record of it being there.
As we get closer to the migration of Cotse into the CodaMail infrastructure, we would like to answer some of the questions you may have, such as how will this affect you? Our aim is to have the only effect be a much faster and more robust email with a whole lot of new options, far larger quotas, exclusive features and services, and a choice of webmail interfaces.
We already have the existing Cotse email infrastructure working with the new CodaMail infrastructure and we have rewritten the Cotse webmail in the process, so after the migration you will be able to use either webmail. You will be able to stay with the html based one you are used to or you will be able to use the more modern interface of CodaMail...or switch back and forth between them.
Cotse subscribers will be rewarded as Cotse becomes the premiere service for CodaMail, meaning that Cotse subscribers will have different quotas, features, and services that CodaMail subscribers just will not have (nor any other service, for that matter), while also offering everything that CodaMail does offer.
Our target date for the migration is sometime around the end of January or into early February, depending upon how fast we finish testing and what it may unexpectantly turn up that we have to fix. The migration will involve a planned maintenance period of a few plus hours where we migrate and/or convert everyone's logins, password hashes, email, folders, settings, domains, and filters over to the CodaMail servers while also changing formats (For you techs: Cotse stores email in mbox format, CodaMail is in maildir and encrypts each message individually prior to disk storage, and I don't have space to explain all of the other differences). We will also update DNS to point to the new servers while this is happening.
This means that when we come back online the plan is that all your current settings work as they always have. Your existing email clients continue to work. You will be able to log into webmail as normal. You will be able to log into either cotse.net or codamail.com. The only difference you should see is the service being far faster, much more robust, and with a bunch of new options and features. That is the plan, anyway.
Note: We do intend to leave the old servers available for a short period after the migration...just in case.
More information will follow as we get closer to the migration date. We have chosen to delay the VPN upgrades and configuration changes until after the mail migration is complete.
Dec 22 - We are preparing for the final merging of cotse into the CodaMail service and targeting late January for the switchover. Cotse will become the premiere level of service at CodaMail gaining all of the features and keeping it's own with increased quotas and services. This change will be mostly transparant to you (we will likely have a few hours of downtime for the mail move). You will not have to change anything that you currently have set up. After the migration you may use either the cotse interface or the codamail interface for your webmail.
Dec 22 - Cotse will be making changes to it's vpn services which will require new configs, an announcement will be made here with the timeline for the changes.
Oct 28 - Express1 is back up.
Oct 28 - Express1 is currently down with a hardware failure, this is being addressed.
Phishing: We are a constant target of phishing e-mail. We will never send you formatted e-mail, we only send plain text. We do not send links for you to click. Do not follow links or click things in emails. Manually come to our website and check notices, to make a payment, etc. As always, email helpdesk if you have questions.
Reminder: Because we are a privacy service, we do not back up your personal e-mail. This means that when you delete it, it is irretreivably gone. It is not floating around in some backup that can be retrieved from us against your will. However, it also means you must download and save your important mail, if you delete it, or we suffer a data failure, we do what we can with recovery tools, but we most likely cannot restore it.
For optimum privacy with the service use a pop3s mail app and set it to delete the mail from the server after retrieval. We also recommend that your local mail store be an encrypted volume. Once your mail is removed from the server by your mail app, we no longer have a copy, no mail backups and we are deliberately not with a large cloud service, instead opting to keep everything in-house, for the same reason. This puts you in full control of your mail and its privacy. When you delete it, it can't be retrieved and there is no record of it being there.